| chat.freenode.net #tryton log beginning Wed Jan 27 00:00:02 CET 2010 | ||
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| 2010-01-27 10:05 <sharoon> cedk: i finally managed the py2exe | ||
| 2010-01-27 10:05 <sharoon> cedk: what is the file that becomes the redistributable? | ||
| 2010-01-27 10:05 <sharoon> cedk: what is the package i got to release? | ||
| 2010-01-27 10:18 <cedk> sharoon: it must generate a tryton-1.5.0-setup.exe | ||
| 2010-01-27 10:18 <sharoon> cedk: it is not generating :( | ||
| 2010-01-27 10:19 <sharoon> cedk: i am trying to generate one from the trunk, i managed to install all the windows binaries | ||
| 2010-01-27 10:19 <sharoon> cedk: can you try with your trunk version if its happening/ | ||
| 2010-01-27 10:19 <sharoon> ? | ||
| 2010-01-27 10:19 <cedk> sharoon: did you run python setup.py py2exe ? | ||
| 2010-01-27 10:19 <sharoon> cedk: using python2.5 yes | ||
| 2010-01-27 10:22 <cedk> sharoon: it works | ||
| 2010-01-27 10:23 <sharoon> cedk: thats interesting, but my py2exe completes but there is a message:The following modules appear to be missing | ||
| 2010-01-27 10:23 <sharoon> ['email.Generator', 'email.Iterators', 'email.Utils', 'gdk', 'gtkspell', 'igemac | ||
| 2010-01-27 10:23 <sharoon> integration', 'json', 'ltihooks', 'resource', 'simplejson', 'ssl', 'win32api', ' | ||
| 2010-01-27 10:23 <sharoon> win32con', 'win32pipe'] | ||
| 2010-01-27 10:27 <cedk> sharoon: did you have NSIS? | ||
| 2010-01-27 10:27 <cedk> sharoon: did tryton work with python? | ||
| 2010-01-27 10:27 <sharoon> checking | ||
| 2010-01-27 10:29 <sharoon> cedk: tryton works | ||
| 2010-01-27 10:32 <sharoon> cedk: now i get the problem | ||
| 2010-01-27 10:32 <sharoon> cedk: how do i specify VERSION? | ||
| 2010-01-27 10:34 <cedk> sharoon: don't understand | ||
| 2010-01-27 10:34 <sharoon> cedk: Missing VERSION! Specify it with '/DVERSION=<VERSION>'" | ||
| 2010-01-27 10:34 <cedk> sharoon: use setup.py py2exe | ||
| 2010-01-27 10:34 <cedk> sharoon: it does all | ||
| 2010-01-27 10:36 <sharoon> cedk: i ran setup.py py2exe again | ||
| 2010-01-27 10:36 <sharoon> cedk: it creates dist & build | ||
| 2010-01-27 10:36 <sharoon> cedk: dist has a tryton.exe | ||
| 2010-01-27 10:37 <sharoon> cedk: it doesnt run though | ||
| 2010-01-27 10:40 <sharoon> cedk: any ideas? | ||
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| 2010-01-27 10:54 <sharoon> cedk: the issue is NSIS is not there in the os.environ path | ||
| 2010-01-27 10:59 <sharoon> cedk: grr!!!! finally made the installer and it installs but the tryton client doesnt open | ||
| 2010-01-27 11:09 <sharoon> Hi guys, now i need to build a Real CRM: and a support ticket system | ||
| 2010-01-27 11:09 <sharoon> anybody willing to be part of design? | ||
| 2010-01-27 11:12 <yangoon> sharoon: hi | ||
| 2010-01-27 11:12 <sharoon> yangoon: hi | ||
| 2010-01-27 11:13 <yangoon> states the way you did seem ok to me | ||
| 2010-01-27 11:13 <sharoon> yangoon: cheers !! :-) | ||
| 2010-01-27 11:14 <sharoon> yangoon: did u use the module? | ||
| 2010-01-27 11:14 <yangoon> its a design question to use more generic ones, but its not decisive | ||
| 2010-01-27 11:14 <yangoon> sharoon: no time to test it yet, no | ||
| 2010-01-27 11:14 <sharoon> yangoon: ok | ||
| 2010-01-27 11:15 <yangoon> one little issue nevertheless about the model | ||
| 2010-01-27 11:15 <sharoon> yangoon: please | ||
| 2010-01-27 11:15 <sharoon> yangoon: anything major? | ||
| 2010-01-27 11:16 <yangoon> If ever possible I would use one model name for a model, not a mixture | ||
| 2010-01-27 11:16 <yangoon> there are very reare cases, where objects are really related like projects/tasks and you can change one into the other | ||
| 2010-01-27 11:17 <yangoon> but leads/opportunities for me is different | ||
| 2010-01-27 11:17 <yangoon> I understand sales opportunities as a subset of generic leads | ||
| 2010-01-27 11:17 <yangoon> the model for me is clearly (sale) opportunity | ||
| 2010-01-27 11:18 <yangoon> lead being a state used inside the model | ||
| 2010-01-27 11:19 <yangoon> if it is necessary to use mixed names for a modle, this can be a sign of poor modelling | ||
| 2010-01-27 11:19 <sharoon> yangoon: :-) | ||
| 2010-01-27 11:19 <sharoon> yangoon: i fixed it according to your comment | ||
| 2010-01-27 11:19 <yangoon> sharoon: ah, I will have to look first:) | ||
| 2010-01-27 11:20 <sharoon> yangoon: http://codereview.appspot.com/195047/patch/29/31 | ||
| 2010-01-27 11:20 <yangoon> talking without looking is sometimes a sign of being not up-to-date;) | ||
| 2010-01-27 11:22 <sharoon> yangoon: no problem. That was updated based on your comment anyway.... so any comments abt the ticket system? | ||
| 2010-01-27 11:22 <yangoon> sharoon: I am interested anyway, but lack of time | ||
| 2010-01-27 11:23 <sharoon> yangoon: I will propose a blueprint and then we can discuss | ||
| 2010-01-27 11:23 <yangoon> you get more input if you make first a rather detailed blueprint | ||
| 2010-01-27 11:23 <sharoon> yangoon: same here! | ||
| 2010-01-27 11:23 <yangoon> yes, great | ||
| 2010-01-27 11:54 <sharoon> udono: thanks | ||
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| 2010-01-27 12:38 <sharoon> cedk: bechamel: yangoon: udono: http://code.google.com/p/tryton/wiki/support_system | ||
| 2010-01-27 12:39 <cedk> sharoon: add your pages on http://code.google.com/p/tryton/wiki/TableOfContents | ||
| 2010-01-27 12:44 <sharoon> cedk: done | ||
| 2010-01-27 12:44 <cedk> sharoon: also for opportunity | ||
| 2010-01-27 12:45 <sharoon> cedk: opportunity looks old? | ||
| 2010-01-27 12:45 <sharoon> cedk: since its implemented shall it be a tutorial? | ||
| 2010-01-27 12:45 <sharoon> cedk: any thoughts? | ||
| 2010-01-27 12:45 <cedk> sharoon: doc should go into the module | ||
| 2010-01-27 12:46 <sharoon> cedk: ok | ||
| 2010-01-27 12:51 <sharoon> cedk: bechamel: any thoughts about the blueprint?? | ||
| 2010-01-27 12:52 <cedk> sharoon: not yet readed | ||
| 2010-01-27 12:53 <sharoon> ok | ||
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| 2010-01-27 15:37 <bechamel> sharoon: about the support blueprint : the fields described under "queue" define a team not a queue (if i understand correctly) | ||
| 2010-01-27 15:37 <sharoon> bechamel: yes, its a team, but called a queue because normally companies organise them as queues. | ||
| 2010-01-27 15:38 <sharoon> bechamel: in future when its linked to an email it becomes a real queue | ||
| 2010-01-27 15:38 <sharoon> bechamel: thoughts? | ||
| 2010-01-27 15:39 <bechamel> sharoon: are you sure ? for me queue evoke a list of tickets more than peoples responsible to handle them | ||
| 2010-01-27 15:39 <sharoon> bechamel: i referred to two support systems and both had this name | ||
| 2010-01-27 15:39 <sharoon> bechamel: can you help with a better name? | ||
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| 2010-01-27 15:41 <bechamel> sharoon: not better than team atm, but let me read the rest maybe it will be more clear for me | ||
| 2010-01-27 15:41 <sharoon> bechamel: sure | ||
| 2010-01-27 15:47 <bechamel> sharoon: I don't understand what is the follow up, when is it used ? | ||
| 2010-01-27 15:48 <sharoon> bechamel: for each ticket, you follow up right eg:https://bugs.launchpad.net/poweremail/+bug/495474 all the comments are followups | ||
| 2010-01-27 15:49 <bechamel> sharoon: ok | ||
| 2010-01-27 15:51 <bechamel> sharoon: how will be used the escalated boolean if there is two level of escalation (or at least 3 queue)? | ||
| 2010-01-27 15:52 <sharoon> bechamel: escalation can be done only by button. when somebody clicks escalate, it automatically shifts to an upper level queue and the escalate is flagged true | ||
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| 2010-01-27 16:11 <bechamel> afk | ||
| 2010-01-27 16:29 -!- cedk(n=ced@gentoo/developer/cedk) has joined #tryton | ||
| 2010-01-27 16:32 <sharoon> bechamel: cedk: i am getting an err Calling method fields_view_get on model support.ticket.history.lines is not allowed! | ||
| 2010-01-27 16:33 <sharoon> what can be the reason? | ||
| 2010-01-27 16:36 <cedk> sharoon: is it a ModelView | ||
| 2010-01-27 16:36 <sharoon> cedk: thanks it did not inherit modelview | ||
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| 2010-01-27 20:08 <sharoon> cedk: i got an error in the calendar object | ||
| 2010-01-27 20:08 <sharoon> cedk: looks like its not able to serialise datetime object | ||
| 2010-01-27 20:08 <sharoon> cedk: http://pastie.org/797484 | ||
| 2010-01-27 20:10 <cedk> sharoon: don't know | ||
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| 2010-01-27 20:19 <cedk> sharoon: fill a bug report | ||
| 2010-01-27 20:19 <sharoon> cedk: ok | ||
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| 2010-01-27 20:32 <cedk> sharoon: did not type the right email: openalbs.co.in | ||
| 2010-01-27 20:32 <sharoon> can you reset it for me? | ||
| 2010-01-27 20:34 <cedk> sharoon: don't know | ||
| 2010-01-27 20:34 <sharoon> cedk: ok | ||
| 2010-01-27 20:34 <sharoon> registering again | ||
| 2010-01-27 20:37 <sharoon> cedk: https://bugs.tryton.org/roundup/issue1404 | ||
| 2010-01-27 20:40 -!- cedk(n=ced@gentoo/developer/cedk) has joined #tryton | ||
| 2010-01-27 20:43 <udono> ACTION penlabs, openalbs ... twice changing the company name in a day sounds like turbo business. But openalbs realy sounds interesting http://en.wikipedia.org/wiki/Alb | ||
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| 2010-01-27 21:03 <sharoon> cedk: udono: yangoon: http://codereview.appspot.com/194113/show | ||
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